.ticket-filters{display:flex;align-items:end;gap:14px;flex-wrap:wrap;padding:0 24px 20px}.ticket-filters label{flex:1;min-width:160px}.ticket-list{display:grid;gap:14px;padding:0 24px}.ticket-card{border:1px solid #dce4d4;border-radius:12px;padding:20px;background:#fff}.ticket-card header{display:flex;justify-content:space-between;gap:12px;align-items:start}.ticket-card p{line-height:1.6}.ticket-state{border-radius:20px;background:#edf2e6;color:#385239;font-size:12px;padding:6px 12px;white-space:nowrap}.ticket-meta{display:flex;flex-wrap:wrap;gap:8px 20px;font-size:12px;color:#586255;margin-bottom:16px}.ticket-overdue{border-left:4px solid #b55f35}.ticket-detail{margin-top:24px;padding:24px}.ticket-detail .card-head{padding:0 0 20px}.ticket-description,.ticket-note,.ticket-description p,.ticket-detail .handoff-notes p{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7}.ticket-times{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:16px;background:#f4f6f0;padding:20px;border-radius:12px;margin:20px 0}.ticket-times span,.ticket-times strong,.ticket-times small{display:block;margin:5px 0}.ticket-times span{font-size:12px;color:#596453}.ticket-actions{display:flex;flex-wrap:wrap;gap:10px;margin:24px 0}.ticket-dialog .dialog-body{display:grid;gap:16px}.ticket-popup{position:fixed;right:24px;bottom:24px;z-index:1100;background:white;box-shadow:0 12px 50px #24331f40;border:1px solid #bacaaa;border-radius:16px;padding:20px;max-width:390px}.ticket-popup p{line-height:1.6;margin:0 0 14px}.ticket-popup button{margin:4px}.ticket-filters~[data-info]{padding:0 24px}.ticket-detail .timeline small{display:block}.ticket-detail .timeline p{overflow-wrap:anywhere}@media(max-width:600px){.ticket-popup{right:12px;bottom:12px;left:12px;max-width:none}.ticket-card header{flex-direction:column}.ticket-list{padding:0 12px}.ticket-detail{padding:16px}.ticket-filters{padding:0 12px 16px}}